October 2004 – October 2008

Staff competency in safety critical communications is one of the key workforce development areas for the rail industry. Lucid developed a website for the rail industry Safety Critical Communications Focus Group (SCCFG). The site provided for everyone in the industry a single point of access to the most up-to-date information, news, events and training materials on safety critical communications.

The site was updated monthly with news, features and interactive tools, with Lucid working together with industry experts to write and develop the content.

In March 2005 the site won the prestigious Railway Industry Innovation Award: Innovation in Safety, along with an interactive training CD ‘Safety Critical Communications: Interactive Course for Assessors’.

Case Study: Safety Critical Communications