SiteSentinel for Network Rail

July 2020

Network Rail adopts SiteSentinel for Reading Station

We are delighted to welcome Network Rail to the SiteSentinel community. Network Rail have commissioned Lucid to develop an online worksite induction for Reading Station. In addition to the usual visitor, and contractor pathways, the induction will also provide content specific to station volunteers.

Network Rail is the owner and infrastructure manager of most of the railway network in Great Britain. They directly manage twenty of the UKs largest railway stations.

The SiteSentinel platform provides an online induction, test, and administration interface. The system is designed to consistently deliver relevant, high-quality information using text, photos, video, and illustrations. SiteSentinel provides an audit trail of site inductions for staff, visitors, and contractors.

SiteSentinel for Cambridge Sidings

July 2020

More SiteSentinel for Greater Anglia

Greater Anglia have commissioned a further SiteSentinel induction. The latest location, Cambridge Sidings, is located immediately opposite Cambridge Station. The sidings provide stabling and train servicing facilities for Greater Anglia’s new fleet of commuter trains.

Greater Anglia provide services from central London and extensive regional services throughout east England. They are currently implementing a complete fleet upgrade, replacing aging rolling stock with a mixture of new units from Bombardier and Stadler.

The SiteSentinel platform provides an online induction, test, and administration interface. The system is designed to consistently deliver relevant, high-quality information using text, photos, video, and illustrations. SiteSentinel provides an audit trail of site inductions for staff, visitors, and contractors.

SiteSentinel for EMR

February 2020

East Midlands Railway adopts SiteSentinel for 3 depots

We would like to welcome EMR to the SiteSentinel community. EMR have commissioned Lucid to develop SiteSentinel inductions for their Etches Park, Eastcroft, and Neville Hill depots.

East Midlands Railway, based in Derby, provides services across the East Midlands, and run services between the east midlands and London.

The SiteSentinel platform provides an online induction, test and administration interface. The system is designed to consistently deliver relevant, high-quality information using text, photos, video and illustrations. SiteSentinel provides an audit trail of site inductions for staff, visitors, and contractors.

The Digital Depot II

internal depot

A few months back we blogged about the headway we, as well as the likes of Zonegreen and Alcumus Sypol, are making in the area of digitising the train depot… Our online worksite safety induction solution Site Sentinel allows depot visitors to complete an induction before they arrive on site, meaning they arrive equipped and ready for work.  What better way to optimise the digital technology available to us?

However, what if visitors first language isn’t English?  To date, we’ve always run Site Sentinel in English, however, more and more site visitors need the worksite induction in their native language to ensure safety critical details are not ‘lost in translation’.

This development is unsurprising, the range of skills required in a train depot is vast… there are train engineers, construction workers, electricians, safety managers and administrative staff, not to mention a whole heap of specialist rail contractors and visitors who enter the depot each day.  We can’t expect each one of these people to have a high standard of English literacy – but neither can we afford for them to misunderstand or misinterpret the safety induction briefing.

So, what do we do?  Well if you decide to translate your induction, you’ll need technical language support and a good deal of technical proofreading.  Google Translate – albeit a great way to quickly and cheaply translate big pieces of text – won’t suffice – it could lead to unintelligible or, worse still, misleading statements.  The devil is in the detail and technical accuracy is key.

Once you’ve had the site induction translated, a little user testing wouldn’t go amiss either… the text may make sense to you, but it needs to be trialled with different people to ensure the testing is sufficiently robust.

But… once this is all in place, there’s no reason why Site Sentinel can’t be rolled out in a whole variety of different languages.  You could even give people the choice to read it in more than one language – just for good measure!

Have you translated safety materials into different languages?  What challenges have you faced?

Record number of Site Sentinel online worksite safety inductions for 2019!

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We’re excited to announce we’ve beaten last year’s safety induction record – delivering almost 24,000 online worksite safety inductions across 20 separate sites for six different rail industry clients.  One of the sites executed an astonishing 5,000 worksite safety inductions using our Site Sentinel online platform – an incredible figure for just one year!

These numbers show a 20% increase compared with last year’s – where we successfully delivered just over 20,000 online inductions.

Founder of Lucid Communications, Paul Townsend said “We’re thrilled with the high number of inductions completed this year… we’ve surpassed our own expectations and it demonstrates how the rail industry really is starting to appreciate the power of digitising the induction process.  What a fantastic start to 2020.”

The SiteSentinel platform provides an online induction, test and administration interface.  The system is designed to consistently deliver relevant, up to date, high quality information using text, photos, video and illustrations.

SiteSentinel ensures an easily accessible audit trail of worksite safety inductions for all staff, visitors and contractors.