Reflections on a fantastic time at Railtex

Last week we travelled northwards to the bustling city of Birmingham to set up camp at Railtex – which combined with Infrarail made it one of the rail industry’s biggest events in the UK this year.  We were primed and ready for three days of engaging discussion, new opportunities and some fun.  The fact that so many of us hadn’t been able to enjoy face-to-face discussion with people outside of our own immediate working groups for the last year and a half, provided that additional frisson of excitement to proceedings!

We were pleased to be a part of the RBDCommunity’s ‘Eagle Lab’, set up specifically to help small to medium enterprises (SMEs) showcase their products and services.  This helped us to make the most of our time at the event and engage with people that were interested in SiteSentinel, our online worksite induction platform.

We were also able to offer delegates a SiteSentinel tour – showing them how the system delivers relevant, up to date, high quality induction information using text, photos, video and illustrations.

We have primarily implemented SiteSentinel at train depots and stations, but our time at Railtex also opened our eyes to other possibilities in a much broader range of scenarios – everything from construction to the charity sector.  If we hadn’t been able to spend time with such a diverse and dynamic community, we may not have so readily considered these areas.

Founder of Lucid Communications, Paul Townsend said “Exhibiting at Railtex really made us feel a part of the wider rail community again.  It’s been a tough period for everyone, and it was invigorating to come together with this vibrant sector to properly start considering how we all safely move forward whilst still continuing to innovate.  We were delighted by how many people took a copy of our white paper ‘Professional Inductions, Safer Sites’ and we also sincerely hope everyone who was lucky enough to get a Lucid polo shirt is now wearing it!”

Thank you Railtex – until next year!

We’ve beaten our personal best – with an unprecedented number of Site Sentinel online worksite safety inductions in one month!

We’re thrilled to announce we’ve smashed our own monthly inductions record – delivering 2,145 online worksite inductions to rail personnel in the month of May 2021 – our highest ever monthly figure.  Pre-COVID we delivered an average of 2,000 inductions per month in 2019 – indicating the rail industry is firmly back on track!

Founder of Lucid Communications, Paul Townsend said “We’re delighted to have beaten our own induction record.  Not only is this fantastic news for Lucid, it’s also a heartening indicator that the rail industry itself, as well as all the subsidiary industries and individuals that support the sector, are picking themselves up after one of the toughest times we may ever see in our lifetime.”

The SiteSentinel platform provides an online induction, test and administration interface.  The system is designed to consistently deliver relevant, up to date, high quality information using text, photos, video and illustrations.

SiteSentinel ensures an easily accessible audit trail of worksite safety inductions for all staff, visitors and contractors.

Bristol and Paddington join the growing SiteSentinel station family!

Photo by Lucid

We are delighted to announce that we have been commissioned by both Bristol Temple Meads and Paddington train stations to implement SiteSentinel, our online worksite induction platform.  SiteSentinel will train the wide variety of daily station visitors in what they need to know to stay safe and vigilant whilst on site.

Both Bristol and Paddington stations have a constant flow of visitors; from contractors completing repair and maintenance jobs to the army of ‘Here to Help’ volunteers who are present every single day to guide and support passengers.  Currently contractors complete an on site paper based induction whilst volunteers are provided with a briefing pack.

Implementing SiteSentinel at both Bristol and Paddington will mean that all station visitors will receive their induction using the same online induction platform, which can be completed at a time and location convenient to them.  SiteSentinel will also direct different induction content to different visitors, meaning each individual user will only see the information that is relevant to their visit at the station.

Both stations have chosen SiteSentinel to streamline their induction process following its hugely successful roll out at Reading station, which remains the biggest SiteSentinel station implementation so far in terms of the range of different content available for different users.

The SiteSentinel platform provides an online induction, test and administration interface. The system is designed to consistently deliver relevant, high-quality information using text, photos, video and illustrations. SiteSentinel provides an audit trail of site inductions for staff, visitors, and contractors.

The COVID safe digital depot

person washing his hand
Photo by Burst on Pexels.com

Our world has changed beyond measure since the last time we blogged.  Working from home, wearing a face mask, minimal travel and social ‘bubbles’ are just some of the changes we’ve embraced in an attempt to curb the spread of an infectious virus we’ve come to know as COVID-19.

The world of work has also adapted – but for some industries shutting up shop was not possible – learning to safely live alongside the virus has been the only option.  Even at the height of the pandemic key workers still needed to travel, meaning the rail industry remained open for business.

But perhaps if there’s been any benefit to this dreadful pandemic, it’s that workplaces have had to embrace digital technology like never before.  Companies that were content to encase themselves in a world of paper and filing cabinets have suddenly been forced to digitise to minimise workplace footfall and paper handling.

We’ve been pushing the benefits of the digital railway for years – but it seems to have taken a pandemic for sea change to really begin.  This is where our online worksite safety induction solution SiteSentinel has come into its own.  Train depot visitors can complete their worksite induction before they arrive on site, meaning when they do arrive, they come with an understanding of the depot layout, e.g. entrances, exits, sanitiser stations, etc.  This all helps to ensure visitors can go straight to where they need to be – helping to avoid hesitation and people clustering.

Not only does SiteSentinel encourage people flow, it also provides a very direct way of informing visitors about company COVID-related rules and procedures – as well as reminding them of their own legal and ethical responsibilities.  For example, we’ve updated the induction platform to include content on coughing etiquette, hand washing practice and worktstation sanitisation.

The best bit is that SiteSentinel updates are easy too – even making it possible to keep up with the latest guidance – which, let’s be honest, is changing all the time! Will there ever be a better reason to go digital with your induction?

SiteSentinel for Network Rail

July 2020

Network Rail adopts SiteSentinel for Reading Station

We are delighted to welcome Network Rail to the SiteSentinel community. Network Rail have commissioned Lucid to develop an online worksite induction for Reading Station. In addition to the usual visitor, and contractor pathways, the induction will also provide content specific to station volunteers.

Network Rail is the owner and infrastructure manager of most of the railway network in Great Britain. They directly manage twenty of the UKs largest railway stations.

The SiteSentinel platform provides an online induction, test, and administration interface. The system is designed to consistently deliver relevant, high-quality information using text, photos, video, and illustrations. SiteSentinel provides an audit trail of site inductions for staff, visitors, and contractors.