Well… what a year it’s been!

black and white typewriter on table
Photo by Markus Winkler on Pexels.com

We certainly won’t be the only company looking back at 2020 around this time; but we’re so grateful to be looking back on a year of new clients and project wins.  We know not everyone will have the same luxury this year.

But, what did 2020 look like for us?

At the very beginning of the year we welcomed a new client, East Midlands Railway (EMR), to our SiteSentinel family.  Our work for EMR involved developing online worksite inductions for its Etches Park, Eastcroft and Neville Hill train depot sites – providing one seamless induction, test and administration interface. Since implementation, 2020 has seen the SiteSentinel system consistently delivering EMR with relevant, high-quality worksite induction information using text, photos, video and illustrations, as well as providing a competency audit trail for staff, visitors, and contractors.

During the summer we were delighted to increase our support to Greater Anglia – extending SiteSentinel out to its Cambridge Sidings depot, located opposite Cambridge Station. This sidings site provides stabling and train servicing facilities for Greater Anglia’s new fleet of commuter trains.  It was great to be growing our work with Greater Anglia!

We also warmly welcomed Network Rail to the SiteSentinel community.  We worked with the railway infrastructure manager to develop an online worksite induction for Reading Station.  This was an extremely exciting project for us, giving us the opportunity to really demonstrate the flexibility of SiteSentinel by applying it in a station setting.  The station induction included the usual visitor and contractor pathways, but also provided training content specific to station volunteers.

And we didn’t leave it there with Network Rail, we have also been working with them on non-technical skills… designing a training programme that supports the development of attention management in its operational staff.  We’ll share more on this in 2021!

So, despite the pandemic, we feel thankful to have had a good year – with new clients, SiteSentinel induction sites, and more bespoke training consultancy work.  Thank you to everyone we have worked with for supporting us!

What were your highlights of 2020?